!SO 9004 Managing for the sustained success of an organization :
!SO 9004 Managing for the sustained success of an organization : a quality management approach /
ISO.
- 3rd ed.
- Geneva : ISO, 2009.
- vi, 46 p.
Management audit--Standards.
Organizational effectiveness--Evaluation.
Total quality management.
Management audit--Standards.
Organizational effectiveness--Evaluation.
Total quality management.