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Quality management for organizational excellence

Goetsch, David L.

Quality management for organizational excellence introduction to total quality David L. Goetsch, Stanley Davis - 7th ed. - Essex, England Pearson Education Limited 2014 - ii, 468 p.

ISBN: 1292022337

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LC Class. No.: HD62.15 / .G64 2014 c. 1

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Quality management for organizational excellence