LIBRARY ONLINE CATALOGUE

Difficult conversations : (Record no. 21912)

MARC details
000 -LEADER
fixed length control field 02478cam a22004578i 4500
001 - CONTROL NUMBER
control field 22937435
003 - CONTROL NUMBER IDENTIFIER
control field OSt
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20260721113000.0
006 - FIXED-LENGTH DATA ELEMENTS--ADDITIONAL MATERIAL CHARACTERISTICS
fixed length control field m |o d |
007 - PHYSICAL DESCRIPTION FIXED FIELD--GENERAL INFORMATION
fixed length control field cr_|||||||||||
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 230119s2023 nyu o 000 0 eng
010 ## - LIBRARY OF CONGRESS CONTROL NUMBER
LC control number 2023002435
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9780593511695
Qualifying information (ebook)
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
Canceled/invalid ISBN 9780143137597
Qualifying information (trade paperback)
035 ## - SYSTEM CONTROL NUMBER
System control number 22937435
040 ## - CATALOGING SOURCE
Original cataloging agency DLC
Language of cataloging eng
Transcribing agency DLC
Description conventions rda
042 ## - AUTHENTICATION CODE
Authentication code pcc
050 00 - LIBRARY OF CONGRESS CALL NUMBER
Classification number BF637.C45
Item number 2023
082 00 - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 158.2
Edition number 23/eng/20230119
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name Stone, Douglas,
Dates associated with a name 1958-
Relator term author.
245 10 - TITLE STATEMENT
Title Difficult conversations :
Remainder of title how to discuss what matters most /
Statement of responsibility, etc. Douglas Stone, Bruce Patton, Sheila Heen, Roger Fisher.
250 ## - EDITION STATEMENT
Edition statement Revised edition.
263 ## - PROJECTED PUBLICATION DATE
Projected publication date 2308
264 #1 - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE, AND COPYRIGHT NOTICE
Place of production, publication, distribution, manufacture New York :
Name of producer, publisher, distributor, manufacturer Penguin Books,
Date of production, publication, distribution, manufacture, or copyright notice 2023.
300 ## - PHYSICAL DESCRIPTION
Extent 1 online resource
336 ## - CONTENT TYPE
Content type term text
Content type code txt
Source rdacontent
337 ## - MEDIA TYPE
Media type term computer
Media type code c
Source rdamedia
338 ## - CARRIER TYPE
Carrier type term online resource
Carrier type code cr
Source rdacarrier
500 ## - GENERAL NOTE
General note Revised edition of Difficult conversations, 1999.
520 ## - SUMMARY, ETC.
Summary, etc. "The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask" We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success. you'll learn how to: · Decipher the underlying structure of every difficult conversation · Start a conversation without defensiveness · Listen for the meaning of what is not said · Stay balanced in the face of attacks and accusations · Move from emotion to productive problem solving"--
Assigning source Provided by publisher.
583 ## - ACTION NOTE
Action Cataloguing:
Time/date of action 20260721
Action agent gtanuigtanui
588 ## - SOURCE OF DESCRIPTION NOTE
Source of description note Description based on print version record and CIP data provided by publisher; resource not viewed.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Interpersonal communication.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Interpersonal communication
General subdivision Case studies.
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name Patton, Bruce,
Relator term author.
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name Heen, Sheila,
Relator term author.
776 08 - ADDITIONAL PHYSICAL FORM ENTRY
Relationship information Print version:
Main entry heading Stone, Douglas, 1958-
Title Difficult conversations
Edition Revised edition.
Place, publisher, and date of publication New York : Penguin Books, 2023
International Standard Book Number 9780143137597
Record control number (DLC) 2023002434
906 ## - LOCAL DATA ELEMENT F, LDF (RLIN)
a 7
b cbc
c orignew
d 1
e ecip
f 20
g y-gencatlg
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme Library of Congress Classification
Koha item type General Collection
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Not for loan Home library Current library Shelving location Date acquired Cost, normal purchase price Inventory number Total Checkouts Full call number Barcode Date last seen Copy number Price effective from Koha item type
    Library of Congress Classification   Kabarak, Main Campus Kabarak, Main Campus General Stacks 21/07/2026 1548.00 2026/5751   BF637.C45 2023 C.1 37288 21/07/2026 C.1 21/07/2026 General Collection
    Library of Congress Classification   Kabarak, Main Campus Kabarak, Main Campus General Stacks 21/07/2026 1548.00 2026/5752   BF637.C45 2023 C.2 37285 21/07/2026 C.2 21/07/2026 General Collection
    Library of Congress Classification   Kabarak, Main Campus Kabarak, Main Campus General Stacks 21/07/2026 1548.00 2026/5754   BF637.C45 2023 C.3 37286 21/07/2026 C.3 21/07/2026 General Collection
    Library of Congress Classification   Kabarak, Main Campus Kabarak, Main Campus General Stacks 21/07/2026 1548.00 2026/5750   BF637.C45 2023 C.4 37287 21/07/2026 C.4 21/07/2026 General Collection
    Library of Congress Classification   Kabarak, Main Campus Kabarak, Main Campus General Stacks 21/07/2026 1548.00 2026/5753   BF637.C45 2023 C.5 37289 21/07/2026 C.5 21/07/2026 General Collection