Customer satisfaction in five star hotels using servqual model : a case study of sarova hotels / by Roselyne N. Simiyu.
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TextPublication details: Nakuru : Kabarak University, 2014.Description: xi, 55 pSubject(s):
| Cover image | Item type | Current library | Home library | Collection | Shelving location | Call number | Materials specified | Vol info | URL | Copy number | Status | Notes | Date due | Barcode | Item holds | Item hold queue priority | Course reserves | |
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Thesis, Dissertation and Projecs
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Kabarak, Main Campus | HF5415.5 .S56 2014 c. 2 (Browse shelf(Opens below)) | Available | 018038 |
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| HF5415.5 .R63 Customer relationship management. | HF5415.5 .S49 The Customer revolution : | HF5415.5 .S56 2014 c. 1 Customer satisfaction in five star hotels using servqual model : | HF5415.5 .S56 2014 c. 2 Customer satisfaction in five star hotels using servqual model : | HF5415.5 . S96 2003 c. 1 Understanding the consumer | HF5415.5 . S96 2003 c. 2 Understanding the consumer | HF5415.5 .T46 2000 c. 1 The Customer-centered enterprise : |
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