Service operations management : improving service delivery / Robert Johnston and Graham Clark.
Material type:
TextPublication details: Harlow, England : Prentice Hall, 2008.Edition: 3rd edDescription: xvi, 533 pISBN: - 1405847322 :
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Kabarak, Nakuru City Campus | HD9980.5 .J64 2008 c. 1 (Browse shelf(Opens below)) | Available | 23716 |
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| HD9980.5 .F58 2006 c.1 Service operations management / | HD9980.5 .F58 2019 c. 1 Service management | HD9980.5 .H35 2018 c. 1 Service and operations management / | HD9980.5 .J64 2008 c. 1 Service operations management : | HD9980.5 .L68 2004 c. 1 Services marketing : | HD9980.5 .L68 2004 c. 2 Services marketing : | HD9980.5 .Z45 2003 Services marketing : |
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