The Customer-centered enterprise : how IBM and other world-class companies achieve extraordinary results by putting customers first / Harvey Thompson.
Material type:
TextPublication details: New York : McGraw-Hill, 2000.Edition: 1st edDescription: xv, 247 pISBN: - 0071352104 :
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Kabarak, Main Campus | HF5415.5 .T46 2000 c. 1 (Browse shelf(Opens below)) | Available | P19513 |
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| HF5415.5 .S56 2014 c. 2 Customer satisfaction in five star hotels using servqual model : | HF5415.5 . S96 2003 c. 1 Understanding the consumer | HF5415.5 . S96 2003 c. 2 Understanding the consumer | HF5415.5 .T46 2000 c. 1 The Customer-centered enterprise : | HF5415.52 .I86 2004 c. 1 ISO 10002 Quality management - Customer satisfaction : | HF5415.525 .K64 2014 c. 1 Effect of e-banking strategy on customer loyalty among selected Kenyan commercial banks operating within Gilgil town / | HF5415.525 .K64 2014 c. 2 Effect of e-banking strategy on customer loyalty among selected Kenyan commercial banks operating within Gilgil town / |
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