00768cam a22002412 4500 0000005823 20151217154355.0 070717s xx 000 0 eng d 0131875523 : KES 1,850 KABU KABU HF5415.13 .L68 2007 Lovelock, Christopher. 0000157047 Services marketing : people, technology, strategy / Christopher Lovelock and Jochen Wirtz. 6th ed. New Jersey : Pearson, 2007. xx, 648 p. Marketing management. 0000151468 Service industries. 0000157048 Wirtz, Jochen. 0000157049 070717 1 10848 10848 0 0 lcc 0 KABU KABU 2015-12-17 1 1 HF5415.13 .L68 2007 002403 2017-10-10 00:00:00 2017-08-03 2015-12-17 BK