00490cam a22001572  4500001001100000005001700011008004100028020002600069040001500095100003500110245007200145260003100217300001800248650003600266700003000302000000731220151217154402.0080107s         xx           000 0 eng d  a8125912053 :cKES 745  aKABUcKABU1 aMohamed, H. Peeru.@000016095510aCustomer relationship management /cH. Peeru Mohamed, A. Sagadevan.  aNew Delhi :bVikas,c2002.  axiii, 224  p. 0aCustomer relations.@00001515591 aSagadevan, A.@0000160956