00489nam a22001692  4500001001100000005001700011008004100028020001700069040001500086100003000101245007800131250001800209260003400227300001300261650004200274852000300316000001889120151217154422.0100811s         xx           000 0 eng d  a8180545757 :  aKABUcKABU1 aSharma, D. D.@000017834310aTotal quality management :bprinciples, practice & cases /cD. D. Sharma.  a2nd rev.  ed.  aNew Delhi :bS. Chand,c2004.  a1052  p. 0aTotal quality management.@00001508801