00645cam a22001812  4500001001100000005001700011008004100028040001500069110006900084245010800153250001300261260002600274300001500300650004500315650005800360650004200418852000300460000002351420151217161203.0130211s         xx           000 0 eng d  aKABUcKABU2 aInternational Organization for Standardization [ISO]@000018294610a!SO 9004 Managing for the sustained success of an organization :ba quality management approach /cISO.  a3rd  ed.  aGeneva :bISO,c2009.  avi, 46  p. 0aManagement auditxStandards.@0000182949 0aOrganizational effectivenessxEvaluation.@0000178303 0aTotal quality management.@00001508801