Sheth, Jagdish N.
Customer behavior a managerial perspective
Jgdish N. Sheth, Banwari Mittal
- 2nd ed.
- Australia Thomson South-Western 2004
- 2 vol. (various pagings)
0030343364
Consumer behavior
Consumer preferences
Consumer satisfaction
HF5415.32 / .S34 2004 c. 1