00353nam a22001217a 4500008004100000020001500041100001900056245008200075250001200157260003000169300001000199650002200209180730b        xxu||||| |||| 00| 0 eng d  a0750642300  aAbbott, Peter   aFront Office bProcedures, Social skills, Yield and Management cPeter Abbott  a2nd ed.  aLondon bRoutledge c1999  a211p.  aHotel Management