00745nam a22002292 4500 17780 17780 0000013259 OSt 20190628100709.0 090720s xx 000 0 eng d 0077169312 KABU KABU HD9980.5 .S47 2016 c. 1 Services marketing : integrating customer focus across the firm / Alan Wilson ...[et al.]. 3rd ed. Maidenhead, England : McGraw-Hill, 2016. xvii, 538 p. Services industries Marketing. Wilson, Alan ...[et al.]. 090720 lcc BK HD9980.5 .S47 2016 c. 1 0 0 lcc 0 KABU KABU 2019-06-28 4057.28 0 HD9980.5 .S47 2016 c. 1 023380 2024-08-02 00:00:00 c. 1 2019-06-28 BK 0 0 lcc 0 KABU KABU 2019-06-28 4057.28 0 HD9980.5 .S47 2016 c. 2 023381 2024-08-02 00:00:00 c. 2 2019-06-28 BK