TY  - BOOK
AU  - Goetsch, David L.
AU  - Davis, Stanley
TI  - Quality management for organizational excellence: introduction to total quality
SN  - 1292022337
AV  - HD62.15 .G64 2014 c. 1
PY  - 2014///
CY  - Essex, England
PB  - Pearson Education Limited
KW  - Total quality management
ER  -