Flood, Robert Louis. <br/><br/>
Beyond TQM. 

 - New York :  J. Wiley,  1993. 
 - xxiii, 303 p. 
<br/><br/><label>ISBN: </label>0471939674D : 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management.
<br/><br/><label>LC Class. No.: </label>HD62.15  / .F56