00766cam a22002292 4500 0000001844 20151217145726.0 070328s xx 000 0 eng d 8178082705 : KES 1,035 KABU KABU HD62.15 .T68 1999 Total quality management / Dale H. Besterfield ... [et al.] 2nd ed. Patparganj, Delhi : Pearson education (Singapore), c1999. x, 533 p. : ill. ; 25 cm. Includes bibliographical references (p. 527-528) and index. Total quality management. 0000150880 Besterfield, Dale H. 0000150886 070328 1 1946 1946 0 0 lcc 0 KABU KABU 2015-12-17 3 HD62.15 .T68 1999 001440 2024-08-02 00:00:00 2018-07-27 2015-12-17 BK