00444nam a22001337a 4500008004100000020001500041050002600056100002000082245010100102260004800203300001500251650002600266700001800292220831b        |||||||| |||| 00| 0 eng d  a1422187333  aHD58.8b.K68 2012 C.1  aKotter, John P.  aThe heart of change:bReal-life stories of how people change their organizationscJohn P. Kotter  aBostonbHarvard Business Review pressc2012  axiii,188p.  aOrganizational change  aCohen, Dan S.