@book{19935,
	author = {Lester, David,},
	title = {Crisis intervention and counseling by telephone and the internet /},
	publisher = {Charles C. Thomas, Publisher,},
	year = {2012.},
	address = {Springfield, Ill. :},
	edition = {3rd ed.},
	note = {Rev. ed. of: Crisis intervention and counseling by telephone / edited by David Lester.}
}