TY - BOOK AU - Voss,Chris TI - Never split the difference: negotiating as if your life depended on it SN - 9781847941497 AV - BF637.N4 V67 2016 U1 - 158/.5 23 PY - 2016///] CY - London PB - Penguin Books KW - Negotiation KW - Negotiation in business KW - BUSINESS & ECONOMICS / Negotiating KW - bisacsh KW - BUSINESS & ECONOMICS / Business Communication / General N2 - "A negotiation guide from a former FBI Hostage Negotiator"-- ER -