TY  - BOOK
AU  - Katz,William A.
TI  - Introduction to reference work
SN  - 0070342776 (vol. 1) :
AV  - Z711 .K32 1997
PY  - 1997///
CY  - Boston, Massachusetts
PB  - McGraw-Hill
KW  - Reference services (Libraries)
KW  - Reference books
KW  - Bibliography
N1  - Library has vol. 2
ER  -