00656cam a22001812  4500001001100000005001700011008004100028020002800069040001500097050001700112100003700129245006400166260008200230300002600312504005100338650003900389650004600428000000182020151217151830.0070327s         xx           000 0 eng d  a0333987977 :cKES 4,710  aKABUcKABU 0aHD58.8b.H391 aHayes, John,d1943-.@000015084714aThe Theory and practice of change management /cJohn Hayes.  aHoundmills, Basingstoke, Hampshire ; aNew York :bPalgrave Macmillan,c2002.  axiv, 216 p. ;c25 cm.  aIncludes bibliographical references and index. 0aOrganizational change.@0000150813 0aOrganizational effectiveness.@0000150612