00829nam a22002412 4500 0000001944 20151217151834.0 070329s xx 000 0 eng d 8129700271 : KES 1,080 KABU KABU HD9980.5 .S47 2000 Service management and operations / Cengiz Haksever ... [et al.] 2nd ed. Patparganj, Delhi : Pearson Education (Singapore), 2000. xx, 584 p. : ill. ; 26 cm. Includes bibliographical references and index. Service industries Management. 0000151052 Haksever, Cengiz. 0000151060 070329 1 5539 5539 0 0 lcc 0 KABU KABU 2015-12-17 1 HD9980.5 .S47 2000 c.1 002762 2024-08-02 00:00:00 2018-08-08 2015-12-17 BK 0 0 lcc 0 KABU KABU 2015-12-17 1 HD9980.5 .S47 2000 c.2 002763 2024-08-02 00:00:00 2016-07-15 2015-12-17 BK