00729nam a22002172 4500 0000001947 20151217151834.0 070329s xx 000 0 eng d 0131065270 : GBP 39.99 KABU KABU HD9981.5 .G66 Goncalves, Karen P. 0000151065 Services marketing : a strategic approach / Karen P. Goncalves. Upper Saddle River, NJ : Prentice Hall, c1998. xiii, 225 p. ; 24 cm. Includes bibliographical references and index. Service industries United States Marketing. 0000151066 070329 1 5541 5541 0 0 lcc 0 KABU KABU 2015-12-17 1 HD9981.5 .G66 c.1 001667 2024-08-02 00:00:00 2016-07-15 2015-12-17 BK