00672nam a22002052  4500001001100000005001700011008004100028020001700069040001500086100003000101245008700131250001300218260005700231300001700288650004200305650003300347650005000380700003300430852000300463000001278520151217152114.0090319s         xx           000 0 eng d  a0130945897 :  aKABUcKABU1 aKing, John H.@000016971010aManaging for quality in the hospitality industry /cJohn H. King, Ronald F. Cichy.  a1st  ed.  aUpper Saddle River, NJ. :bPearson Education,c2006.  axix, 298  p. 0aTotal quality management.@0000150880 0aQuality control.@0000155182 0aHospitality industryxManagement.@00001565471 aCichy, Ronald F.@00001697111