TY  - BOOK
AU  - Julnes,Patricia de Lancer
AU  - Holzer,Marc
TI  - Performance measurement: building, theory, improvingpractice 
SN  - 8120337466 :
PY  - 2008///
CY  - New Delhi
PB  - PHI Learning
KW  - Government productivity
KW  - United States
KW  - Public administration
KW  - Performance
KW  - Management
ER  -