00761cam a22002412 4500 0000019265 20151217152150.0 101023s xx 000 0 eng d 0071289276 KABU KABU HD9980.5 .F582011 Fitzsimmons, James A. 0000151050 Service operations management / James A. Fitzsimmons, Mona J. Fitzsimmons. 7th ed. Boston : McGraw-Hill, 2011. xviii, 541 p. Service industries Management. 0000151052 Operations research. 0000150677 Fitzsimmons, Mona J. 0000178949 p1755 KES 101023 1 8909 8909 0 0 lcc 0 KABU KABU 2015-12-17 0 HD9980.5 .F58 2011 c. 1 23771 2024-08-02 00:00:00 2015-12-17 BK