Dugdale, Keith. <br/><br/>
Smarter selling :  Next generation sales stragegies to meet your buyer's needs - every time / 
Keith Dugdale, David Lambert. 
 - 1st ed. 
 - Harlow, England :  Prentice Hall,  2007. 
 - xx, 234 p. 
<br/><br/><label>ISBN: </label>0273712466 : 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Selling.<br/>Customer services.