00623nam a22001932 4500001001100000005001700011008004100028020001700069040001500086100003200101245012900133250001200262260004500274300001500319650002500334650003500359700003200394852000300426000001982920151217152202.0110214s xx 000 0 eng d a0273712466 : aKABUcKABU1 aDugdale, Keith.@000017980710aSmarter selling :bNext generation sales stragegies to meet your buyer's needs - every time /cKeith Dugdale, David Lambert. a1st ed. aHarlow, England :bPrentice Hall,c2007. axx, 234 p. 0aSelling.@0000083908 0aCustomer services.@00001510551 aLambert, David.@00000027591