Allen, Gemmy S. <br/><br/>
Management :  an approach to customer expectations / 
Gemmy S. Allen, Warren R. Plunkett, Raymond F. Attner. 
 - 10th  ed. 
 - London :  Cengage,  2013. 
 - xxiii, 717  p. 
<br/><br/><label>ISBN: </label>0538480556 : 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Management.