00482nam a22001572  4500001001100000005001700011008004100028020002800069040001500097100003600112245007200148250001200220260004100232300001700273650003400290000000023220151021151042.0070117s        xx            000 0 eng d  a9812406093 :cKES 1,800  aKABUcKABU1 aGuffey, Mary Ellen.@000014832810aBusiness communication :bprocess and product /cMary Ellen Guffey.  a3rd ed.  aNew York :bThomson Learning,c2000.  axxxv, 532 p. 0aBusiness writing.@0000132676