"A publication of the Program on Negotiation at Harvard Law School."

Includes bibliographical references and index.

Perspectives on dispute resolution : an introduction / Michael L. Moffitt and Robert C. Bordone -- Roots and inspirations : a brief history of the foundations of dispute resolution / Carrie Menkel-Meadow -- "I see a pattern here and the pattern is you" : personality & dispute resolution / Sheila Heen and John Richardson -- The decision perspective to negotiation / Max H. Bazerman and Katie Shonk -- Enemies, allies, and emotions : the power of positive emotions in negotiation / Daniel L. Shapiro -- Relationship dynamics in disputes : replacing contention with cooperation / Keith G. Allred -- Identity, beliefs, emotion, and negotiation success / Clark Freshman -- Cultural pathways in negotiation and conflict management / Anthony Wanis-St. John -- Negotiation through a gender lens / Deborah M. Kolb and Linda L. Putnam -- Bone chips to dinosaurs : perceptions, stories, and conflict / Douglas Stone and Sheila Heen -- Disputes as opportunities to create value / Michael Moffitt -- Six principles for using negotiating agents to maximum advantage / Scott R. Peppet -- Finding settlement with numbers, maps, and trees / Marjorie Corman Aaron -- Option generation : be careful what you ask for ... / Chris Guthrie -- Organizational influences on disputants / Corinne Bendersky -- A taxonomy of dispute resolution ethics / Jonathan R. Cohen -- The role of law in settlement / Russell Korobkin -- Negotiation / Bruce Patton -- Mediation / Kimberlee K. Kovach -- Arbitration / Sarah Rudolph Cole and Kristen M. Blankley -- Litigation as a dispute resolution alternative / Jeff R. Seul -- Consensus building and ADR : why they are not the same thing / Lawrence E. Susskind -- Bargaining in the shadow of management : integrated conflict management systems / Howard Gadlin -- Selecting an appropriate dispute resolution procedure : detailed analysis and simplified solution / Frank E.A. Sander and Lukasz Rozdeiczer -- What could a leader learn from a mediator? : dispute resolution strategies for organizational leadership / Hannah Riley Bowles -- Online dispute resolution / Ethan Katsh -- Public and private international dispute resolution / Andrea Kupfer Schneider -- Victim offender mediation : evidence-based practice over three decades / Mark S. Umbreit, Robert B. Coates, and Betty Vos -- Youth, education, and dispute resolution / Donna K. Crawford and Richard J. Bodine -- Institutionalization and professionalization / Nancy A. Welsh -- The next thirty years : directions and challenges in dispute resolution / Robert C. Bordone, Michael L. Moffitt, and Frank E.A. Sander.

Cataloguing: 20260911 gtanuigtanui