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| 008 | 161124b xxu||||| |||| 00| 0 eng d | ||
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_aKABU _cKABU |
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| 050 |
_aHF5415.5 _b.S56 2014 c. 1 |
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| 100 | _aSimiyu, Roselene Nanjala | ||
| 245 |
_aCustomer satisfaction in five star hotels using servqual model _ba case study of Sarova hotels _cRoselyne Nanjala Simiyu |
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| 250 | _a1st ed. | ||
| 260 |
_aNakuru, Kenya _bKabarak university _c2014 |
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| 300 |
_axi, 55 p. _eCD-ROM |
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| 700 | _aNjanja, Lily | ||
| 942 |
_2lcc _cTHE _e1st ed. _hHF5415.5 .S56 2014 c. 1 _kKTC/The |
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_c16239 _d16239 |
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