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040 _aKABU
_cKABU
050 _aHD9980.5
_b.S47 2016 c. 1
245 1 0 _aServices marketing :
_bintegrating customer focus across the firm /
_cAlan Wilson ...[et al.].
250 _a3rd ed.
260 _aMaidenhead, England :
_bMcGraw-Hill,
_c2016.
300 _axvii, 538 p.
650 0 _aServices industries
_xMarketing.
700 1 _aWilson, Alan ...[et al.].
908 _a090720
942 _2lcc
_cBK
_hHD9980.5
_i.S47 2016 c. 1