000 00657nam a22002052 4500
001 0000013259
005 20151217152124.0
008 090720s xx 000 0 eng d
020 _a0077107950 :
040 _aKABU
_cKABU
245 1 0 _aServices marketing :
_bintegrating customer focus across the firm /
_cAlan Wilson ...[et al.].
250 _a1st ed.
260 _aMaidenhead, England :
_bMcGraw-Hill,
_c2008.
300 _axxiii, 623 p.
650 0 _aServices industries
_xMarketing.
_@0000159514
700 1 _aWilson, Alan.
_@0000170411
852 1 _9p4998.75 KES
908 _a090720
950 _@1
999 _c8501
_d8501