000 00798nam a22002412 4500
001 0000021509
005 20151217152233.0
008 120618s xx 000 0 eng d
020 _a0538480556 :
040 _aKABU
_cKABU
100 1 _aAllen, Gemmy S.
_@0000182409
245 1 0 _aManagement :
_ban approach to customer expectations /
_cGemmy S. Allen, Warren R. Plunkett, Raymond F. Attner.
250 _a10th ed.
260 _aLondon :
_bCengage,
_c2013.
300 _axxiii, 717 p.
650 0 _aManagement.
_@0000083920
700 1 _aPlunkett, Warren R.
_@0000182410
700 1 _aAttner, Raymond F.
_@0000182411
852 1 _9p5953 KES
852 1 _9p5953 KES
908 _a120618
950 _@1
999 _c9699
_d9699