Customer relationship management /
Anderson, Kristin.
Customer relationship management / Kristin Anderson, Carol Kerr. - New York : McGraw-Hill, 2002. - xii, 164 p.
0071379541 :
Customer relations.
Customer relationship management / Kristin Anderson, Carol Kerr. - New York : McGraw-Hill, 2002. - xii, 164 p.
0071379541 :
Customer relations.