Services marketing and management /
Balaji, B.
Services marketing and management / B. Balaji. - 2nd Rev. ed. - New Delhi : S. Chand, 2006. - xii, 436 p.
8121921619 : KES 925
Services industries--Marketing.
Customer services.
Services marketing and management / B. Balaji. - 2nd Rev. ed. - New Delhi : S. Chand, 2006. - xii, 436 p.
8121921619 : KES 925
Services industries--Marketing.
Customer services.