The management of service operations
Wright, J. Nevan
The management of service operations - 2nd ed. - Austratlia South-Western Cengage Learning 2004 - xxi, 346 p.
1844800513
Service industries--Management
HD9980.5 / .W75 2004 c. 1
The management of service operations - 2nd ed. - Austratlia South-Western Cengage Learning 2004 - xxi, 346 p.
1844800513
Service industries--Management
HD9980.5 / .W75 2004 c. 1