CRM at the speed of light
Greenberg, Paul
CRM at the speed of light social CRM strategies, tools, and techniques for engaging your customers Paul Greenberg - 4th ed. - New York Mcgraw-Hill 2010 - xxvi, 662 p.
0071590457
Customer relations--Management
Electronic commerce
HF5415.5 / .G74 2010 c. 1
CRM at the speed of light social CRM strategies, tools, and techniques for engaging your customers Paul Greenberg - 4th ed. - New York Mcgraw-Hill 2010 - xxvi, 662 p.
0071590457
Customer relations--Management
Electronic commerce
HF5415.5 / .G74 2010 c. 1