Service operations management /
Fitzsimmons, James A.
Service operations management / James A. Fitzsimmons, Robert S. Sullivan. - New York : McGraw-Hill, 1982. - xiv, 449 p. : ill. ; 25 cm. - McGraw-Hill series in quantitative methods for management .
Includes bibliographies and index.
0070212155 :
Service industries--Management.
Operations research.
HD9980.5 / .F58
Service operations management / James A. Fitzsimmons, Robert S. Sullivan. - New York : McGraw-Hill, 1982. - xiv, 449 p. : ill. ; 25 cm. - McGraw-Hill series in quantitative methods for management .
Includes bibliographies and index.
0070212155 :
Service industries--Management.
Operations research.
HD9980.5 / .F58