Perfect customer care :
Johns, Ted.
Perfect customer care : all you need to get right first time / Ted Johns. - 1st ed. - London : Random House, 1994. - 198 p.
184413153x :
Customer relations.
Perfect customer care : all you need to get right first time / Ted Johns. - 1st ed. - London : Random House, 1994. - 198 p.
184413153x :
Customer relations.