Service management (Record no. 17770)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00881nam a22001937a 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 170925b xxu||||| |||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 1260092424 |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | KABU |
| Transcribing agency | KABU |
| 050 ## - LIBRARY OF CONGRESS CALL NUMBER | |
| Classification number | KTC HD9980.5 |
| Item number | .F58 2019 c. 1 |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Fitzsimmons, James A. |
| 245 ## - TITLE STATEMENT | |
| Title | Service management |
| Remainder of title | operations, strategy, information technology |
| Statement of responsibility, etc. | James A. Fitzsimmons, Mona J, Fitzsimmons and Sanjeev Bordoloi |
| 250 ## - EDITION STATEMENT | |
| Edition statement | 9th ed. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc. | New York |
| Name of publisher, distributor, etc. | McGraw Hill Education |
| Date of publication, distribution, etc. | 2019 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xx, 520 p. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Source of heading or term | |
| Topical term or geographic name as entry element | Service industries |
| General subdivision | Management |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Fitzsimmons, Mona J. |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Bordoloi, Sanjeev |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Library of Congress Classification |
| Koha item type | General Collection |
| Edition | 9th ed. |
| Classification part | KTC HD9980.5 .F58 2019 |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Home library | Current library | Date acquired | Cost, normal purchase price | Total Checkouts | Full call number | Barcode | Date last seen | Copy number | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Library of Congress Classification | Kabarak, Main Campus | Kabarak, Main Campus | 25/06/2019 | 4188.16 | HD9980.5 .F58 2019 c. 1 | 023454 | 25/06/2019 | c. 1 | 25/06/2019 | General Collection | |||||
| Library of Congress Classification | Kabarak, Main Campus | Kabarak, Main Campus | 25/06/2019 | 4188.16 | HD9980.5 .F58 2019 c. 2 | 023466 | 25/06/2019 | c. 2 | 25/06/2019 | General Collection | |||||
| Library of Congress Classification | Kabarak, Nakuru City Campus | Kabarak, Nakuru City Campus | 25/06/2019 | 4188.16 | HD9980.5 .F58 2019 c. 1 | 023469 | 25/06/2019 | c. 1 | 25/06/2019 | General Collection |