CRM at the speed of light (Record no. 17787)
[ view plain ]
| 000 -LEADER | |
|---|---|
| fixed length control field | 00590nam a22001817a 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 190628b xxu||||| |||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 0071590457 |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | KABU |
| Transcribing agency | KABU |
| 050 ## - LIBRARY OF CONGRESS CALL NUMBER | |
| Classification number | HF5415.5 |
| Item number | .G74 2010 c. 1 |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Greenberg, Paul |
| 245 ## - TITLE STATEMENT | |
| Title | CRM at the speed of light |
| Remainder of title | social CRM strategies, tools, and techniques for engaging your customers |
| Statement of responsibility, etc. | Paul Greenberg |
| 250 ## - EDITION STATEMENT | |
| Edition statement | 4th ed. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc. | New York |
| Name of publisher, distributor, etc. | Mcgraw-Hill |
| Date of publication, distribution, etc. | 2010 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xxvi, 662 p. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Customer relations |
| General subdivision | Management |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Electronic commerce |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Library of Congress Classification |
| Koha item type | General Collection |
| Classification part | HF5415.5 |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Home library | Current library | Date acquired | Cost, normal purchase price | Total Checkouts | Full call number | Barcode | Date last seen | Date last checked out | Copy number | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Library of Congress Classification | Kabarak, Main Campus | Kabarak, Main Campus | 28/06/2019 | 3664.64 | 1 | HF5415.5 .G74 2010 c. 1 | 023514 | 22/11/2019 | 01/11/2019 | c. 1 | 28/06/2019 | General Collection | ||||
| Library of Congress Classification | Kabarak, Main Campus | Kabarak, Main Campus | 28/06/2019 | 3664.64 | HF5415.5 .G74 2010 c. 2 | 023309 | 28/06/2019 | c. 2 | 28/06/2019 | General Collection | ||||||
| Library of Congress Classification | Kabarak, Main Campus | Kabarak, Main Campus | 28/06/2019 | 3664.64 | HF5415.5 .G74 2010 c. 3 | 023311 | 28/06/2019 | c. 3 | 28/06/2019 | General Collection |