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ISO 10002 Quality management - Customer satisfaction : guidelines for complaints handling in organizations / ISO.

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Material type: Text

TextPublication details: Geneva : ISO, 2004.Edition: 1st edDescription: vii, 23 pSubject(s):

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Holdings
Item type	Current library	Call number	Status	Date due	Barcode
Reference	Kabarak, Main Campus	HF5415.52 .I86 2004 c. 1 (Browse shelf(Opens below))	Not For Loan		014347

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