Customer satisfaction in five star hotels using servqual model a case study of Sarova hotels Roselyne Nanjala Simiyu
Material type:
TextPublication details: Nakuru, Kenya Kabarak university 2014Edition: 1st edDescription: xi, 55 p. CD-ROMLOC classification: - HF5415.5 .S56 2014 c. 1
| Item type | Current library | Call number | Copy number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|---|
Thesis, Dissertation and Projecs
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Kabarak, Nakuru City Campus | HF5415.5 .S56 2014 c. 1 (Browse shelf(Opens below)) | c. 1 | Available | 018099 |
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