Services marketing : people, technology, strategy / Christopher Lovelock, Jochen Wirtz.
Material type:
TextPublication details: Upper Saddle River, NJ : Prentice Hall, c2004.Edition: 5th edDescription: xviii, 652 p. : ill. ; 26 cmISBN: - 0131268465 :
- HD9980.5 .L68 2004
| Item type | Current library | Call number | Copy number | Status | Date due | Barcode | |
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General Collection
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Kabarak, Main Campus | HD9980.5 .L68 2004 c. 1 (Browse shelf(Opens below)) | C.1 | Available | 002758 | ||
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General Collection
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Kabarak, Main Campus | HD9980.5 .L68 2004 c. 2 (Browse shelf(Opens below)) | C.2 | Available | 002759 | ||
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General Collection
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Kabarak, Main Campus | HD9980.5 .L68 2004 c. 3 (Browse shelf(Opens below)) | C.3 | Available | 012179 | ||
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General Collection
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Kabarak, Nakuru City Campus | HD9980.5 .L68 2004 c. 2 (Browse shelf(Opens below)) | Available | 17160 | |||
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General Collection
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Kabarak, Nakuru City Campus | HD9980.5 .L68 2004 c. 1 (Browse shelf(Opens below)) | Available | 010150 |
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| HD9980.5 .H35 2018 c. 1 Service and operations management / | HD9980.5 .J64 2008 c. 1 Service operations management : | HD9980.5 .L68 2004 c. 1 Services marketing : | HD9980.5 .L68 2004 c. 2 Services marketing : | HD9980.5 .Z45 2003 Services marketing : | HE336 .S25 2014 c. 1 Effects of diversification strategies on performance of travel agencies in Kenya / | HE367 .K42W37 c. 1 Road infrastructure policies in Kenya : |
Includes bibliographical references and indexes.
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