Connecting to customers / 
Harry Brelsford ... [et al.] 
 - Redmond, Washington :  Microsoft Press,  2002. 
 - xx, 219 p. 
<br/><br/><label>ISBN: </label>0735615004 :  GBP28.99 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Electronic commerce--Management.