!SO 9004 Managing for the sustained success of an organization :  a quality management approach / 
ISO. 
 - 3rd  ed. 
 - Geneva :  ISO,  2009. 
 - vi, 46  p. 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Management audit--Standards.<br/>Organizational effectiveness--Evaluation.<br/>Total quality management.