Adikha, Lidauli Paul <br/><br/>
The Effect of customer service strategies on customer loyalty   evidence from CIC Insurance Group - Nakuru 
Paul Lidauli Adika 
 - Nakuru :  Kabarak University,  2016. 
 - xi, 74 leaves 
<br/><br/>Thesis (MBA) - Kabarak University, 2016. 
<br/><br/><label>Subjects--Corporate Names: </label><br/>CIC Insurance Group
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer services<br/>Customer loyalty<br/>Insurance
<br/><br/><label>LC Class. No.: </label>The HF5415.5  / .A35 2016