TY  - BOOK
AU  - Adikha,Lidauli Paul
TI  - The Effect of customer service strategies on customer loyalty : evidence from CIC Insurance Group - Nakuru
AV  - The HF5415.5 .A35 2016
PY  - 2016///
CY  - Nakuru
PB  - Kabarak University
KW  - CIC Insurance Group
KW  - Customer services
KW  - Customer loyalty
KW  - Insurance
N1  - Thesis (MBA) - Kabarak University, 2016
ER  -